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 Site issues or bugs 
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Joined: Fri Aug 28, 2009 8:12 pm
Posts: 2358
Post Re: Site issues or bugs
drumma/yoyo wrote:
I can only find accessories, no yoyos now.


That's because One Drop is going up to Seattle for a meet.......and took a lot of stuff with them. The store will be back on Monday. ;)

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Fri Feb 19, 2010 11:27 am
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Joined: Thu Jan 08, 2009 1:05 pm
Posts: 4113
Post Re: Site issues or bugs
The shopping cart is down right now. Working on it :)


Fri Mar 26, 2010 7:17 am
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Joined: Sat Mar 20, 2010 6:49 am
Posts: 323
Post Re: Site issues or bugs
I wish there was a separate shipping price for smaller things like response systems and bearings that you could put in a padded envelope.

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Sun Mar 28, 2010 5:17 am
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Joined: Mon Jan 19, 2009 6:22 pm
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Location: California
Post Re: Site issues or bugs
rikardob wrote:
I wish there was a separate shipping price for smaller things like response systems and bearings that you could put in a padded envelope.


That's be ideal, but the cart has no way of knowing what something weighs or how big it is. This seems like a simple problem if you think about attaching a shipping price to an item, like a bearing. But, when you think about ordering multiple things, it becomes more difficult.


Sun Mar 28, 2010 9:12 am
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Post Re: Site issues or bugs
You could just have 2 shipping options? One you choose when you order a yoyo and one cheaper one for when you order other small things.

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Sun Mar 28, 2010 4:19 pm
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Post Re: Site issues or bugs
rikardob wrote:
You could just have 2 shipping options? One you choose when you order a yoyo and one cheaper one for when you order other small things.


What happens when you order both a yoyo and a small thing?


Sun Mar 28, 2010 5:07 pm
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Joined: Mon Jan 19, 2009 6:22 pm
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Location: California
Post Re: Site issues or bugs
rikardob wrote:
You could just have 2 shipping options? One you choose when you order a yoyo and one cheaper one for when you order other small things.


Yea, the thing is that it needs to be computer generated, so that they can easily and quickly pack boxes to be shipped. If they were processing every item and every shipping option manually, it would be far more difficult, and consequently, would take more time. Time = money.


Sun Mar 28, 2010 11:49 pm
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Joined: Fri Apr 24, 2009 3:16 am
Posts: 1089
Post Re: Site issues or bugs
Or have weights for the items. When the total weight is below a certain point, it can be shipped in a padded envelope. When it goes above a certain point it gets shipped in a box. This is actually a simple formula to do. It's very similar to the price calculation of the total cart, but instead if a weight calculation. Of course you could also do this by size instead. It's not as complex as people make it out to be, it's a simple datum added to each item in the shop, and just four more calculations and flow controls. It should just be a simple if statement.
If(total Weight > xx)then(ship Type=box)else(ship Type=envelope)
Seriously that simple. Well from a programmers stand point. Also if a yo-yo is ordered, it would obviously just go into a box. For smaller orders, of say pads, strings, and bearing this is much more cost effective. Simplify packing methods, reduce size and weight, decrease shipping. If a yo-yo and a small thing we ordered it would obviously just go into a box, since a yo-yo goes past the weight limit, or size limit depending on the route you do. Then this just gets marked in a easy to notice area on the order details. so it is doable. The question is, will it be done? What would be the hard thing is testing and getting it working. In the short run its going to cost something, but in the long run it could be cheaper.

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Mon Mar 29, 2010 12:58 am
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Joined: Sat Mar 20, 2010 6:49 am
Posts: 323
Post Re: Site issues or bugs
da5id wrote:
rikardob wrote:
You could just have 2 shipping options? One you choose when you order a yoyo and one cheaper one for when you order other small things.


What happens when you order both a yoyo and a small thing?


You choose the yoyo shipping option. Like a person would pick out their stuff and then when you hit check out, it could send you to the shipping page. If you bought a yoyo you could choose that option. If you didn't, you could choose the other option. It's just a suggestion. I needed some thin pads for my M1 after I got it this weekend. I ended up buying a few things I really didn't need, like a new bearing and whatnot just to make it worth it with shipping and all. I ended up spending like $20 bucks. I don't mind giving you guys my money... but it would be nice

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Mon Mar 29, 2010 2:56 am
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Post Re: Site issues or bugs
This is good feedback and a problem I've thought a lot about. If you offer the shipping choices people will no doubt choose the inexpensive envelope shipping when they order a yoyo. If you do it by weight there are other problems. For example bearings can't go in a standard envelope. They make the weight but they are too wide. And really the only thing we sell that fits this problem are the response pads. If someone only orders pads I'll usually refund some of the shipping and put them in an envelope.

The other advantages to using Priority for everything is that we get a tracking number.


Mon Mar 29, 2010 9:58 am
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Joined: Sat Mar 20, 2010 6:49 am
Posts: 323
Post Re: Site issues or bugs
Thanks for the partial refund and all. I gotta say you guys have exceptional customer service. It's probably a really tricky situation on your end. LOL at people ordering yoyos and picking the 3 dollar padded envelope option. You know that would happen all the time. Ah well. It's just a strange thing I noticed after getting in the yo game. Everywhere seems to charge $6 for priority even if you only need pads or whatever. Ah well.

P.S. I have gotten my Project 2 tuned like a champ and I'm loving it to death. I call it Ironman as the Red and Yellow perfectly match his costume. Thanks for the great service on, and options you provided me with that as well.

:D

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Mon Mar 29, 2010 10:46 am
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Joined: Mon Jan 19, 2009 6:22 pm
Posts: 2478
Location: California
Post Re: Site issues or bugs
skatcat31 wrote:
Or have weights for the items. When the total weight is below a certain point, it can be shipped in a padded envelope. When it goes above a certain point it gets shipped in a box. This is actually a simple formula to do. It's very similar to the price calculation of the total cart, but instead if a weight calculation. Of course you could also do this by size instead. It's not as complex as people make it out to be, it's a simple datum added to each item in the shop, and just four more calculations and flow controls. It should just be a simple if statement.
If(total Weight > xx)then(ship Type=box)else(ship Type=envelope)
Seriously that simple. Well from a programmers stand point. Also if a yo-yo is ordered, it would obviously just go into a box. For smaller orders, of say pads, strings, and bearing this is much more cost effective. Simplify packing methods, reduce size and weight, decrease shipping. If a yo-yo and a small thing we ordered it would obviously just go into a box, since a yo-yo goes past the weight limit, or size limit depending on the route you do. Then this just gets marked in a easy to notice area on the order details. so it is doable. The question is, will it be done? What would be the hard thing is testing and getting it working. In the short run its going to cost something, but in the long run it could be cheaper.


It's not as easy as you think. You're having to account for all dimensions of the products, and then determine the weight and what type of box it will fit inside. Given the large number of permutations in which these items could be organized, it's be quite difficult to find the cheapest option.

I'm not implying that there isn't a simple solution to fixing a majority of these problems, but accounting for all situations is more complex than you might first think.


Mon Mar 29, 2010 12:09 pm
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Joined: Fri Apr 24, 2009 3:16 am
Posts: 1089
Post Re: Site issues or bugs
Of course you could also just flag the products as envelope or box type. If it has an item flagged as box type, then they all get shipped in a box.

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Mon Mar 29, 2010 1:05 pm
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Joined: Thu Dec 10, 2009 6:17 pm
Posts: 431
Location: Tampere, Finland
Post Re: Site issues or bugs
I would suggest that you add a MOD to the forum that makes threads appear as unread if it has been edited. With this people would know when for example the "Expected drop dates" has been edited without checking it every 10 minutes.

This MOD should do that.

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Sun Apr 04, 2010 12:55 pm
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Joined: Fri Jan 09, 2009 7:43 pm
Posts: 1599
Location: Eugene, Oregon
Post Re: Site issues or bugs
I like this idea.


Sun Apr 04, 2010 1:02 pm
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Joined: Thu Jan 08, 2009 1:05 pm
Posts: 4113
Post Re: Site issues or bugs
Found a workaround for the Drop Dates topic.


Sun Apr 04, 2010 2:53 pm
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Joined: Mon Dec 14, 2009 8:56 pm
Posts: 76
Post Re: Site issues or bugs
chatroom seems borked or offline at the moment. what am i supposed to do with my day now?! actual work?!?!

;) :lol:

EDIT: spoke to soon. it's back to normal now, phew!


Thu Apr 22, 2010 9:40 am
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Joined: Fri Jan 09, 2009 7:43 pm
Posts: 1599
Location: Eugene, Oregon
Post Re: Site issues or bugs
stickam crashes often... :(


Thu Apr 22, 2010 11:22 am
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Joined: Thu Jan 08, 2009 1:05 pm
Posts: 4113
Post Re: Site issues or bugs
That might be some downtime of our site on Sunday. Our ISP is doing some maintenance.


Fri Jun 11, 2010 9:05 am
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Joined: Tue Feb 03, 2009 3:00 am
Posts: 2690
Location: Area 51
Post Re: Site issues or bugs
You want to know what really annoys me about one part of the site? It's been bugging me for quite some time...

When you go to the OneDrop store, the Shop link at the top of the page, you generally see two pages worth of store indicated on the bottom of the page, like so:

Pages: 1 2

The problem is, there is nothing currently on Page #2! It's Blank!

I see two possible solutions.

Solution #1 would be to make the store software smart enough to realize there aren't enough items to populate a second page, and remove the reference to Page 2 at the bottom when conditions warrant, or

Solution #2: OneDrop should quickly create and keep in stock a sufficiently large number of awesome yoyos and yoyo products so that Page #2 will always be populated!

So, what shall it be? :twisted: :lol: :twisted:

db <---- who is always "just trying to help"


Thu Jul 01, 2010 2:53 am
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